Consulting Cost

In the cooling tower/boiler water treatment industry much of the cost associated with a vendor is directly related to the consulting time a representative dedicates to your facility. A good rule of thumb is that for every $300 spent on chemical a representative should dedicate an hour of consulting time to your facility. For example, if you spend $30,000 annually with your water treatment vendor you should expect to see a consultant dedicating 100 hours to your facility over this same time frame.

In these economic times many companies have resorted to reducing the total number of field consultants to help keep profit margins stable (less salary=more money on the bottom line). This means that the consultants are now being stretched thin. In addition to taking care of their own client base they now have to expand into the customer base left behind when another consultant in their territory was let go. This man power stretch results in many customers getting less direct consulting time then they are paying for. The company pitch often given is that modern technology allows the consultants to get the same results with less "time on the ground". Dont be fooled. Be sure you getting what you have paid for...